Survey

1. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

2. How important are customer reviews to your purchasing decisions?

A. Very important

B. Somewhat important

C. Not important

3. Have you ever bought something after seeing it on social media?

A. Yes, many times

B. Yes, a few times

C. No

4. Do you trust products sold by third-party sellers on major platforms?

A. Yes, if reviews are good

B. No, I prefer sold/shipped by the platform

C. It depends

5. How do you manage your loyalty program memberships?

A. Actively use many

B. Use a few key ones

C. Don't pay attention to them

6. How do you feel about in-app purchases?

A. I make them regularly

B. I've made a few

C. I avoid them

7. What is your most common reason for shopping?

A. Replenishing essentials

B. Replacing worn-out items

C. Buying for a specific event

D. Browsing for fun

8. What device do you use most for online shopping?

A. Smartphone

B. Laptop/Desktop

C. Tablet

9. Do you plan your meals before grocery shopping?

A. Yes, with a detailed list

B. Yes, a rough idea

C. No, I buy what looks good

10. What is your biggest personal goal right now?

A. Financial

B. Health/Fitness

C. Career

D. Personal Development