Survey

1. What device do you use most for online shopping?

A. Smartphone

B. Laptop/Desktop

C. Tablet

2. Do you have any hobbies that require regular purchases?

A. Yes (e.g., crafting, gaming)

B. No

3. What is your biggest frustration with online shopping?

A. Shipping Costs

B. Inaccurate Product Descriptions

C. Complicated Returns

D. Security Concerns

4. What makes a shopping website easy to use?

A. Clear navigation

B. Good search function

C. Fast loading

D. Simple checkout

5. Do you consider the ethical practices of a company when shopping?

A. Yes, always

B. Yes, when I can

C. No, it's not a factor

6. What is your most common reason for shopping?

A. Replenishing essentials

B. Replacing worn-out items

C. Buying for a specific event

D. Browsing for fun

7. Do you prefer to shop alone or with others?

A. Alone

B. With friends/family

C. It depends

8. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

9. How do you shop for gifts for others?

A. I plan carefully based on their interests

B. I look for popular/generic items

C. I give gift cards

10. How do you handle unwanted marketing emails?

A. Unsubscribe immediately

B. Delete them

C. Occasionally read them